How do I track my order?
When we fulfill or update orders and include a tracking number, you will receive a link to their order status page by email. You can also contact us for status of your order. Please have your order number available.
What countries do you ship to?
We ship worldwide to all countries and regions.
What are my shipping options & charges?
Handling fee is $10 per order. Standard shipping is about $5 - $40 per product item depending on the weight. Rush shipping is available at additional costs.
How long does delivery / shipping take?
TheDepts is a custom tailor workshop for men. Almost all products at TheDepts are made to order. It takes roughly 25 days to make and 7 days to ship the order to you.
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes.
Do you ship to APO and FPO addresses?
Yes. APO and FPO orders are shipped via Standard and take 2-6 weeks; however, transit times will vary depending on operational conditions and the unit of the addressee. Those in established bases should continue to receive regular service, while those in forward areas or engaged in operations may experience longer arrival times due to logistical constraints, according to the Military Postal Service Agency.
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